Need Assistance? We're Here to Help!
Don’t let travel hiccups hold you back. Reach out to our dedicated support team and experience seamless assistance. Your Journey is our priority, and we’re committed to resolving your issues swiftly and efficiently.
For the fastest response, please fill out the form below with the details of your issue. Our support team will get back to you as soon as possible.
Support FAQs
Here are some common questions to help you before submitting a support request.
How do I submit a support request?
To submit a support request, please fill out the form on our Contact Support page with all the necessary details.
What information should I include in my support request?
Include your name, email, a short description of the problem, and detailed information about the issue.
How long does it take to receive a response?
Our support team aims to respond within 24 hours, but response times may vary depending on the complexity of the issue.
Can I receive updates via text message?
Yes, you can opt-in for text message updates by checking the appropriate box on the support form.
What should I do if I don't receive a response?
If you haven’t received a response within 48 hours, please check your spam folder or contact us again.
Is phone support available?
Currently, we offer support via email and text message updates. Phone support is not available at this time.
Can I update my support request after submission?
Yes, you can reply to the confirmation email with additional details or updates regarding your issue.
What is the best way to track my support request?
After submitting your request, you will receive a confirmation email with a reference number for tracking purposes.
How can I provide feedback on the support I received?
We welcome your feedback! Please reply to the support email with your comments and suggestions.